Legal Notice

Last updated: 19 May 2026

This Legal Notice provides important information about The Dormanes and our compliance with applicable South African legislation.

1. Business Information

Trading Name: The Dormanes
Website: thedormanes.com
Country of Operation: South Africa
Contact Email: info@thedormanes.com

2. Governing Law

The Dormanes operates in full compliance with the laws of the Republic of South Africa, including but not limited to:

Consumer Protection Act 68 of 2008 (CPA) — governing consumer rights, product quality, and fair business practices
Protection of Personal Information Act 4 of 2013 (POPIA) — governing the collection, storage, and processing of personal information
Electronic Communications and Transactions Act 25 of 2002 (ECTA) — governing e-commerce transactions and electronic communications

3. Consumer Rights

As a consumer, you have rights under the Consumer Protection Act, including the right to fair and honest dealing, the right to disclosure of information, the right to safe and quality goods, and the right to return defective goods. For more information, visit the National Consumer Commission.

4. Privacy & Data Protection

We are committed to protecting your personal information in accordance with POPIA. We collect only the information necessary to process your orders and improve your experience. Your data will not be sold or shared with third parties without your consent, except as required by law. For full details, please refer to our Privacy Policy.

5. Intellectual Property

All content on this website — including but not limited to text, images, logos, product descriptions, and design — is the intellectual property of The Dormanes and is protected under South African copyright law. Unauthorised reproduction, distribution, or use of any content is strictly prohibited.

6. Limitation of Liability

To the maximum extent permitted by applicable law, The Dormanes shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the product purchased.

7. Dispute Resolution

In the event of a dispute, we encourage customers to contact us directly at info@thedormanes.com so we can resolve the matter amicably. If a resolution cannot be reached, disputes will be subject to the jurisdiction of the South African courts. Consumers may also refer disputes to the National Consumer Commission or the relevant ombud.

8. Changes to This Notice

We reserve the right to update this Legal Notice at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically.